Yes. We serve both individuals and businesses with the same fast process and quality guarantee.

What you should know as a private practice

• There is no minimum order quantity: we are happy to manufacture even a single workpiece.
• Simple online payment: by bank card or bank transfer, we send an e-invoice automatically by e-mail.
• Transparent price calculator: you see the final price immediately after uploading, with no hidden fees.
• Delivery to your home or parcel machine according to your choice.

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We currently only accept DXF files – this is the most common standard 2D CAD format for laser cutting.

What you should know about DXF uploading

• Save in millimeters (best a DXF R12, R14  or R2000 version).
• Closed contours: all cutting lines should be continuous, leaving no gaps.
• Delete duplicate or overlapping lines, so as not to cut twice in the same place. The calculator also includes duplicate lines in the price!
• One layer, one action: if you would order both cutting and engraving on a workpiece, you must place them on a separate layer within the DXF file.
• If you work in other formats (e.g. SVG, AI, PDF), export to DXF, which is supported by most vector graphics programs (Inkscape, Illustrator, CorelDRAW).

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Yes. You can upload any number of different shapes in a single DXF file, and therefore by itself  we do not charge extra costs. Be sure to enter the size and number of pieces of the entire assembly in this case!

How to get the most out of the raw material

• Assemble: if you were to cut a large, hollow shape (such as a 400 x 400 mm ring), place smaller parts into the inner void.
• Distance: leave a safety distance of at least 5 mm between the contours, so that the material remains stable during cutting, and if necessary, we have room for post-work.
• Break tabs: if you want the individual pieces to stay in the board, design small break tabs and a frame around the entire mount.
• Layers: place the contours to be cut on the same layer,
• Material and thickness: In the case of a mounted file, all pieces will be made of the same material and material thickness.

When is it worth installing?

• If, due to the nature of the shape to be cut, production is more economical this way, i.e. the cost of raw materials is lower.
• The production is more environmentally friendly, since we cannot use the discarded inner material for new production.

When NOT worth mounting

• If you want to order several pieces from the same design and mount this piece on a board in multiple copies (e.g. in a 5×5 montage). The larger the size you want to order, the more difficult it is to manufacture the item without errors, so the price calculator automatically gives a higher price for larger pieces.
• Mounting several different designs onto a larger board also increases the manufacturing size and complexity, and thus the cost.
• You can get the best price if you put each piece to be manufactured as a separate item in the basket.

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We do not undertake production from external, imported raw materials. We only work from our qualified stock listed on the website.

Why can’t we accept the material brought in?

• Setup requirement: for plates of unknown composition or surface, cutting tests must be carried out (power, focus, speed, frequency, air-assist), which requires considerable machine time and working hours, despite this, a perfect final result or successful cutting at all cannot be guaranteed.
• Scrapping risk: scrap can be produced during production, the proportion of which cannot be predicted in the case of imported material. This can create a controversial situation in accounting for the material.
• Lack of warranty: due to the unknown parameters, if we did not guarantee the cutting, it would create uncertainty on your side and on our side, which, according to experience, often leads to conflict.
• Safety and environmental reasons: in the case of unknown plastic, wood or composite compositions, dangerous gases and soot may be produced, which endanger the life of the machine and the environment. For this reason, many types of plastic cannot be cut with a laser.
• Planability:  we can guarantee the price and deadline with our own stock, but this cannot be guaranteed for external material.

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Not.  If you need e.g. on a box made of Plexiglas, then of course we manufacture its parts, but we do not undertake the assembly (gluing).

Who do we recommend our laser cutting services to?

• Those looking for a non-finished product: we work for businesses, individuals and designers who realize their own ideas and need parts cut according to their unique design.
• For example: product manufacturers, product designers, prototype manufacturing companies, startups, craft and creative workshops.

What can we help you with?

• production of precise and matching parts
• manufacturing your own designs
• fast processing of various non-metallic materials (plexiglass, plywood, cardboard, etc.).

In what not

• we do not do gluing, assembly, or post-work
• we do not manufacture a complete product
• we do not undertake the design of a complete product or individual parts

Short: You provide the necessary design, and we provide the material and precisely make the laser-cut part from it. Compiling the final result is your task.

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Yes. The indicated price includes all costs, so you don’t have to pay a separate material fee and you don’t need to provide raw materials for production.

What does this mean in practice?

• Proven quality raw material: we only use certified plexiglass, plywood and cardboard that is guaranteed to be suitable for laser cutting.
• Up-to-date pricing: material prices are incorporated into the calculation with daily supplier updates, so there are no hidden surcharges.
• Full warranty: we guarantee both the cutting quality and the defect-free material, in the event of a complaint we provide re-production or refund.
• Simple order: the total amount you see at the checkout is what you pay. There are no additional costs later.

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There is no production preparation fee – not even for 1 order. Laser cutting programming and production preparation are completely free of charge.

• There are no set-up, start-up or tooling costs. The price only includes the length of the cutting path, number of pieces, material costs and machine time.
• Instead of a band discount, each additional piece gradually reduces the unit price. The more you order, the better the price per piece, because the costs are spread out.
• The plan can be changed at any time – no new fee will still be incurred.

Why we can guarantee this

Since the orders are not produced one by one, but mounted on larger boards, the production of several orders is started at the same time, so the turnaround time for one order is negligible, so no charge is made.

The production preparation process and assembly on the boards are fully automated, which guarantees long-term cost-free service.

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In our system, every extra piece reduces the unit price, so there is no fixed discount band, the discount is continuous.

How pricing works:

• There is no minimum order quantity.
• The calculator shows the total in real time based on the number of pieces, the cutting path and the material.
• Savings are immediately visible as you increase the number of items in the basket.
• The discount is only valid for items ordered and paid for at the same time.

Why is this model favorable?

• It does not force you to order unnecessarily large quantities just to reach a fixed discount band.
• The discount still applies, and we don’t burden the environment with unnecessary work.
• Ordering the number of pieces that are really needed results in shorter production time and more favorable material yield optimization.

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The calculator shows the final price including all costs.

It calculates the price based on the uploaded file and the specified parameters, so we undertake production at this price. There are no additional or hidden costs.

The price calculator calculates the price based on what

• The cutting and engraving path lengths in the uploaded file,
• the number of pieces,
• the material type,
• and production time

calculates the price based on

Why is the price accurate?

• The prices have been established based on the production experience of many thousands of workpieces.
• The raw material prices are updated daily from the supplier APIs.
• At our company, we operate a system that meets the requirements of the ISO9001 quality management system, so our prices are controlled from all aspects.

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Our general contour tolerance is ± 0.2 mm, which is sufficient for most decorative, model and component manufacturing tasks.

The positioning accuracy of our machines and the right angle of the X, Y, Z axes are calibrated within the entire working area and are within a few hundredths of a millimeter. The positioning of the axes is done with high-end AC servo drives and ball screws, despite this, several factors affect the dimensional accuracy of the workpieces:

• Spot shape: the spot of the CO2 laser tubes and diode lasers we also use is not completely circular due to the principle of operation, which is why the size of the cutting gap may change depending on the direction in which the laser head moves.
• Optical path length: since the CO2 laser beam reaches the laser head via a mirror optical path, the path length of the laser varies depending on which part of the work area the machine is currently working on, and as the path length increases, the power loss at the cutting point increases, which also affects the width of the cutting gap.
• Material homogeneity: in the case of plywood and other natural materials, the complete homogeneity of the material cannot be ensured: the material can be softer or harder (lumps) in some places, so it is not the same in all places to cut such materials, which also affects the size of the cutting gap and the surface quality.
• Tapered edge: due to the focused beam, the cutting edge is slightly slanted, this is more visible in thicker material, but not noticeable in paper-thin materials.

When to choose another technology

If hundredths of a millimeter fitting accuracy you need (e.g. pin-groove precision mechanics, e.g. ISO 2768-fH), we recommend CNC milling or high-resolution 3D printing.

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Short: not, but the appearance of the cutting edge differs depending on the material.

Serious heat is generated during laser cutting, but the corrosion of the edge of the material depends on the composition of the material.

Edge quality per material

• Plexiglas (acrylic): the cutting edge is a very smooth and transparent surface, with a polished effect, no rust.

• Plywood: the edge turns brown, but little or no soot remains on it (this depends on the raw material). It is still suitable for gluing and painting or natural use. Corrosion may occur during the manufacturer’s repair of lumps within the layers, and we mechanically rework those repairs that were made by the manufacturer with phenolic resin glue and therefore cannot be cut with a laser. In these places, the color of the wood will differ from the color of the laser-cut edges.

• Corrugated cardboard / cardboard: light-brown edge, only minimal soot, which can be easily wiped off with a sponge or cloth.

• EVA foam: completely clean, very nice cutting edges, no soot or residual soot.

• Paper / decorative paper:  clean edge, depending on the shade, a small amount of browning and soot, which can be easily wiped off. A trial production is recommended before UV printing or varnishing.

Why doesn’t the edge burn completely

• Focused laser beam: the heat zone is narrow (approx. 0.1-0.2mm wide), it quickly penetrates the material without burning for a long time.

• High pressure air blast: immediately cools the material and blows out the smoke.

• Calibrated settings: the power, speed, focus and frequency parameters were optimized separately for each material.

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Warping is primarily caused by changes in the natural moisture content of the wood, not by the laser cutting itself, but for certain geometries, cutting can further strengthen this phenomenon.

Why warping can occur

• The fibers of the plywood “work” together with the humidity, due to which it tends to bend slightly in the long term.

• For large, elongated or very narrow parts, the laser beam cuts through those fibers, which have kept the record tight until now. Because of this, the stresses in the material can bend the material more easily.

• The thinner the material, the less resistant it is to its own internal stresses.

How to prevent or reduce warping

• Choose a thicker plate for larger parts.

  • Up to ≈ 100 × 100 mm: a thickness of 3 mm is mostly sufficient.

  • For ≈ 400 × 400 mm: we recommend a thickness of at least 6 mm.

• Store components horizontally and in a dry or constant humidity location.

• In winter, from unheated warehouses of courier services delivered plywood parts can absorb a large amount of steam when opened immediately at room temperature, as the steam condenses on the cold parts. If possible, wait to open the package until it has reached room temperature to prevent condensation.

For large, narrow elements, it is worth having a prototype manufactured before ordering mass production.

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At the moment, we only undertake the cutting of non-metallic materials, as our CO₂ and diode laser sources are especially suitable for them.

Why can’t you cut metal with these?

• The 10.6 µm CO₂ and ~450 nm diode laser wavelengths are not ideal for cutting metallic materials, because they are poorly absorbed by these materials.
• To cut metals, an order of magnitude higher laser power (kW range), a closed optical system and a machine with a different structure, as well as a different type of laser source (e.g. fiber laser with a wavelength of 1064 nm) and different auxiliary gases (e.g. O₂, N₂) are required.

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We offer a 100% satisfaction guarantee: if the piece you receive does not match the drawing or has a quality complaint, we will remanufacture it free of charge or refund the full price.

Steps to do

1. Report within 14 days – report the error to info@eurocut.eu and attach 2-3 photos of the defect.
2. Returns – we send a pre-paid GLS label, so returning the product is free.
3. Inspection – we will review within a maximum of 2 working days from receipt.
4. Decision: ⁠In case of a legitimate quality complaint, we will start the re-production within 1 working day according to your choice  or we also undertake a full refund within 1 working day.

Why you can trust the process

• Our aim and interest is a 0 % scrap policy. Today, even a single poorly handled complaint can cause a lasting trust problem for a company, so we incorporate every complaint into our system as a lesson.  
• We log the parameters of every production digitally, so complaints can be traced back.

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